Privacy Policy

1. Introduction

Nexsy LMS ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Learning Management System platform.

2. Information We Collect

2.1 Personal Information

We collect personal information that you provide directly to us, including:

• Account Information: Name, email address, username, password, and profile information
• Educational Information: Course enrollments, grades, assignments, and academic progress
• Communication Data: Messages, discussions, and feedback you provide
• Profile Information: Profile pictures, biographical information, and preferences

2.2 Usage Information

We automatically collect certain information about your use of the platform:

• Log Data: IP address, browser type, operating system, and access times
• Usage Patterns: Pages visited, time spent, and features used
• Device Information: Device type, screen resolution, and browser version
• Performance Data: System performance metrics and error reports

2.3 Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze platform usage and performance
• Provide personalized content and features
• Ensure platform security and functionality

3. How We Use Your Information

We use the collected information for the following purposes:

3.1 Educational Services

• Deliver course content and educational materials
• Track academic progress and performance
• Facilitate communication between students and instructors
• Provide assessment and grading tools

3.2 Platform Operations

• Maintain and improve platform functionality
• Provide technical support and customer service
• Ensure platform security and prevent fraud
• Generate reports and analytics for institutional use

3.3 Communication

• Send important platform updates and notifications
• Provide course-related communications
• Respond to your inquiries and support requests
• Send administrative and policy updates

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

4.1 Educational Institutions

We share academic information with your educational institution for legitimate educational purposes, including:

• Academic progress and performance data
• Course completion and certification records
• Attendance and participation information
• Assessment and grading data

4.2 Service Providers

We may share information with trusted third-party service providers who assist us in:

• Platform hosting and maintenance
• Data analytics and reporting
• Customer support services
• Security and fraud prevention

4.3 Legal Requirements

We may disclose information when required by law or to:

• Comply with legal obligations
• Protect our rights and property
• Ensure platform security
• Respond to valid legal requests

5. Data Security

We implement appropriate technical and organizational measures to protect your information:

• Encryption: Data is encrypted in transit and at rest
• Access Controls: Strict access controls and authentication
• Regular Audits: Security assessments and vulnerability testing
• Staff Training: Privacy and security training for all personnel

6. Data Retention

We retain your information for as long as necessary to:

• Provide educational services
• Comply with legal and regulatory requirements
• Resolve disputes and enforce agreements
• Support institutional record-keeping needs

7. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights:

7.1 Access and Portability

• Request access to your personal information
• Receive a copy of your data in a portable format
• View your academic records and progress

7.2 Correction and Updates

• Correct inaccurate personal information
• Update your profile and preferences
• Modify communication settings

7.3 Deletion and Restriction

• Request deletion of your personal information
• Restrict processing of your data
• Object to certain uses of your information

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including:

• Standard contractual clauses
• Adequacy decisions by relevant authorities
• Certification schemes and codes of conduct

9. Children's Privacy

Our platform is designed for educational use and may be used by individuals under 18. We comply with applicable children's privacy laws, including:

• Obtaining appropriate consent for data collection
• Implementing additional safeguards for minors
• Providing parental access and control mechanisms

10. Third-Party Services

Our platform may integrate with third-party educational tools and services. These services have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of third-party services.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our platform
• Sending email notifications to registered users
• Providing prominent notice of changes

12. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us:

• Email: privacy@nexsy.io
• Data Protection Officer: dpo@nexsy.io
• Support: support@nexsy.io

13. Regional Privacy Rights

13.1 European Union (GDPR)

If you are in the EU, you have additional rights under the General Data Protection Regulation, including the right to lodge a complaint with a supervisory authority.

13.2 California (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act, including the right to know, delete, and opt-out of the sale of personal information.

13.3 Other Jurisdictions

We comply with applicable privacy laws in all jurisdictions where we operate.